IT is responsible for our In companies of all sizes, Salesforce instance. IT has become a critical component of delivering quality customer and employee experiences. % 36 25% % 46 25% 37% % 46 Number of Employees 10,000+ 501–3,500 5,001–10,000 101–500 3,501–5,000 1–100 The State of Salesforce Top Trends 11