The State of Salesforce by the Numbers Bluewolf’s sixth-annual report is its biggest ever, with over 140,000 data points and insights from more than 1,800 Salesforce customers. This survey was conducted May through July 2017. Function Role Industry Sales 22% C-Level 12% Financial Services 25% VP 10% IT 22% Director 16% Telco/Media 15% Manager 25% Business Services 12% Marketing 16% Manufacturing 6% Operations 11% Healthcare 6% Admin-Technology 14% Education 5% Other 9% Gov/Legal Services 3% Energy/Utilities 3% Admin-Business 7% Hospitality 2% Finance 7% Other 23% Account Exec 10% Service & Support 6% Engineering 5% Coordinator 5% HR 2% Other 1% 62 Watson The State of Salesforce